Privacy Policy

Information You Provide Directly

When you contact us or use our services, we may collect:

• Your name and contact details, including email address and phone number
• Organization name and professional information
• The content of your messages and inquiries
• Any other information you choose to provide in forms or communications

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and general location information
• Browser type, version, and language settings
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Date and time of access

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds: your consent when you submit forms or accept cookies, contractual necessity when providing services you've requested, legitimate business interests in improving our services and website functionality, and compliance with legal obligations where applicable.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to three years unless you request earlier deletion. Analytics data is aggregated and anonymized after six months. Marketing communications preferences are maintained until you opt out or request deletion.

Service Delivery and Communication

We use your information to respond to your inquiries, provide the services you request, communicate about ongoing projects, and send administrative information about our services.

Website Improvement and Analytics

We analyze usage patterns to understand how visitors interact with our website, identify areas for improvement, optimize user experience, and develop new features and content that better serve our audience.

Marketing Communications

With your consent, we may send you information about our services, industry insights, and relevant updates. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Data Sharing with Third Parties

We do not sell your personal information. We may share your data with:

• Service providers who assist with website hosting, analytics, email delivery, and other operational functions
• Professional advisors when necessary for legal or business purposes
• Law enforcement or regulatory authorities when required by law
• Third parties in the event of a business transfer, merger, or acquisition

All third parties we work with are required to maintain the confidentiality and security of your information and use it only for the purposes we specify.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission, regular security assessments, and restricted access to personal data on a need-to-know basis.

Data Encryption and Storage

Data transmitted between your browser and our servers is encrypted using industry-standard protocols. Personal information is stored on secure servers located in facilities with appropriate physical security controls. We regularly update our security practices to address emerging threats and vulnerabilities.

Access Controls and Monitoring

Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. We maintain logs of data access and regularly review these logs for any suspicious activity. Our team members receive training on data protection and privacy practices.

Breach Notification Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable legal requirements. Our notification will include information about the nature of the breach, the data affected, and steps we are taking to address the situation.

Right to Access Personal Data

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used format, along with information about how we use it and who we share it with.

Right to Rectification and Erasure

If your personal information is inaccurate or incomplete, you have the right to request corrections. You also have the right to request deletion of your personal data, subject to certain legal exceptions such as compliance with legal obligations or establishment of legal claims.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data directly to another service provider where technically feasible.

Right to Object to Processing

You have the right to object to our processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case we will cease processing unless we have compelling legitimate grounds that override your interests.

How to Exercise These Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month, though this period may be extended for complex requests. We may require verification of your identity before processing certain requests to protect your privacy.