Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• Use our services only for lawful purposes and in accordance with these terms
• Provide accurate, current, and complete information when submitting forms or inquiries
• Respect the intellectual property rights of Vesper Grove and third parties
• Not interfere with or disrupt the operation of our website or servers
• Not attempt to gain unauthorized access to any part of our services or systems

2. Permitted Uses

Our website and services are provided for the following purposes:

• Learning about our strategic marketing services and approach
• Contacting us regarding potential service engagements
• Accessing information and resources we make publicly available
• Communicating with us about existing service relationships

3. Prohibited Uses

You may not use our services to:

• Transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable material
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or store personal data about other users without their consent
• Engage in any activity that could damage, disable, or impair our services
• Use automated systems to access our website in a manner that sends more requests than a human could reasonably produce
• Attempt to reverse engineer, decompile, or discover source code related to our services

4. Service Access Requirements

To access our website, you need a compatible device with internet connectivity and an up-to-date web browser. You are responsible for obtaining and maintaining all equipment and services needed for access, as well as all associated charges.

5. Fair Usage Guidelines

We expect all users to engage with our services in good faith and in a manner that does not adversely affect other users or the integrity of our systems. We reserve the right to limit or suspend access if we detect usage patterns that suggest abuse or violation of these terms.

6. Account Creation

Currently, our website does not require account creation for general browsing. If we introduce account features in the future, we will update these terms accordingly and notify users of any new account-related requirements.

7. User Responsibilities

If you engage with our services through contact forms or other interactive features, you are responsible for maintaining the confidentiality of any information you share and for all activities that occur through your communications with us.

8. Access Suspension and Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated these terms or engaged in conduct that could harm our business, our users, or third parties. We may also terminate access for operational or security reasons.

9. Communication Preferences

When you contact us or express interest in our services, you may receive communications from us regarding your inquiry, our services, or relevant updates. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

10. Service Uptime and Maintenance

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide notice of planned maintenance when possible.

11. Feature Availability

The features and functionality available on our website may change over time. We reserve the right to add, modify, or remove features without prior notice. Some features may be available only in certain geographic regions or under specific conditions.

12. Geographic Restrictions

Our services are operated from Australia and are intended for use by individuals and organizations worldwide. However, we make no representation that our services are appropriate or available for use in all locations. If you access our services from outside Australia, you are responsible for compliance with local laws.

13. Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time. This includes changes to service offerings, pricing, terms, features, and functionality. Material changes will be communicated through our website or other appropriate channels. Your continued use of our services after such changes constitutes acceptance of the modified terms.

14. Content Ownership

All content on our website, including text, graphics, logos, images, design elements, and software, is the property of Vesper Grove or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

15. User-Generated Content Rights

When you submit content to us through contact forms or other communications, you retain ownership of that content. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process that content as necessary to provide our services and respond to your inquiries.

16. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not include any right to download, copy, modify, or redistribute our content except as necessary for normal web browsing.

17. Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our website are the property of Vesper Grove or their respective owners. Nothing in these terms grants you any right to use any trademark, service mark, or trade name without prior written permission.

18. Service Provided "As Is"

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure, or that defects will be corrected.

19. No Professional Advice

The information provided on our website is for general informational purposes only and should not be considered professional advice. While our service offerings involve strategic marketing consultation, the general content on our website does not constitute specific recommendations for your particular situation. Always seek appropriate professional guidance for your specific needs.

20. Third-Party Links

Our website may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse or assume responsibility for the content, privacy practices, or availability of external sites. Your use of third-party websites is at your own risk.

21. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Your use of our services may also be subject to other local, state, national, or international laws.

22. Dispute Resolution

If a dispute arises between you and Vesper Grove, we encourage you to contact us first to seek an informal resolution. If we cannot resolve the dispute informally, any legal action arising from or relating to these terms shall be brought exclusively in the courts of New South Wales, Australia, and you consent to the jurisdiction of such courts.

23. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.

24. Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Vesper Grove.